Claude basics 2 – writing and working

Using AI as a general work tool is an essential skill. In this 45-minute course, you will learn how to guide Claude to produce exactly what you need: a concise email, a polished report, or even an interactive document.

Goal

Learn to use Claude for generating text, rewriting, and adjusting tone. Understand how to structure a prompt for writing tasks and how to make use of artifacts when creating interactive documents.

Target audience

For anyone who produces text as part of their work: communicators, specialists, managers, and content creators. We recommend completing Claude Basics 1 – Using it at Work first.

Software version

The training uses Anthropic Claude (browser version or application). It is suitable for users of both the free basic version and the paid Pro, Team, and Enterprise plans.

Content

Effective prompts for writing tasks

• Providing Claude with clear context, target audience, and goal
• Including examples: show what you want and what you don’t
• Defining length, structure, and format

Emails and communication

• Drafting emails for different situations: requests, replies, announcements
• Adjusting tone: formal, friendly, concise, empathetic
• Summarizing long email threads and suggesting next steps

Rewriting and editing text

• Clarifying your own text and cleaning up the language
• Adapting text for a different audience or channel
• Condensing or expanding content as needed

Interactive documents

• Creating an interactive document
• Exporting to Word or PDF

Keywords

Claude, writing, prompt design, email, text editing, tone, artifacts, report, communication, productivity